How to Use the Tenveo IP Search Tool (2025 Updated Guide)
Share
How to Use the Tenveo IP Search Tool (2025 Updated Guide)
Managing IP addresses across multiple PTZ cameras or control keyboards can be challenging—especially in complex network environments. The Tenveo IP Search Tool is designed to make this process simple, fast, and reliable. Whether you are installing a new Tenveo system or maintaining an existing setup, this guide will help you download, install, and fully utilize the tool.
This updated guide also includes the V0.0.8 feature updates, firmware requirements, and a complete list of supported camera and keyboard models.
What Is the Tenveo IP Search Tool?
The Tenveo IP Search Tool is a lightweight, user-friendly software utility that helps you:
- Automatically detect Tenveo devices on the local network
- View each device’s IP address, MAC address, subnet mask, and gateway
- Change device IP addresses with a single click
- Instantly access the device’s web interface
This tool is especially useful in:
- Video conferencing rooms
- Church livestream setups
- Lecture capture systems
- Broadcast and event production
- Security monitoring environments
Important Firmware Requirements (Must Read)
To ensure compatibility, devices must meet the required firmware versions.
General Requirement
Tenveo devices must run firmware V1.2.02 or higher (e.g., V1.2.02, V1.2.04).
If your device is running a lower firmware version, please update before using the IP Search Tool.
What’s New in Version V0.0.8
The latest version of the IP Search Tool brings major enhancements to performance and user experience.
1. IP Search Function
- Automatically scans the entire LAN for active Tenveo devices
- Displays key information such as IP address, MAC address, and gateway
- Provides faster and more accurate device discovery
2. IP Configuration
- Allows users to assign a new static IP address
- Supports subnet changes
- Validates IP availability to prevent conflicts
3. Web Access
- Opens the selected device’s web management page with one click
- Supports Chrome, Edge, Firefox, and Safari
These improvements make the tool more stable and efficient, especially in multi-camera environments.
Supported Tenveo Device Models & Firmware Versions
To ensure full compatibility with the IP Search Tool, verify your model’s firmware version below.
📷 Supported Camera Models
| Camera Model | Minimum Firmware Version |
|---|---|
| NV 12U-4K / NV 20U-4K | V1.3.02 or higher |
| UV 12U-4K / UV 20U-4K | V1.3.02 or higher |
| VL 12U-4K / VL 20U-4K | V1.3.02 or higher |
| VX 20M-4K | V1.3.02 or higher |
| VHD20H-4K | V1.2.02 or higher |
| VHD 20H AI | V1.2.02 or higher |
| VL 20N AI | V1.2.02 or higher |
| NV MAX620A / UV MAX620A | V1.02.02 or higher |
| NV MAX630A / UV MAX630A | V1.02.02 or higher |
⌨️ Supported Keyboard Controller Models
| Keyboard Model | Minimum Firmware Version |
|---|---|
| PC500 | V2025.10.30_DC or higher |
| KB300Pro | V5.4.14-20251103 or higher |
| KB200Pro | V5.4.8-20251031 or higher |
| KB200MAX | V5.4.8-20251031 or higher |
How to Download the Tenveo IP Search Tool
You can download the tool directly from the official website:
👉 https://www.tenveo.com/download/
Or simply scan the QR code provided in the installation guide.
How to Use the IP Search Tool (Step-by-Step Guide)
1. Prepare Your Network
To ensure the tool works properly:
✔ All devices must be connected to the same switch
✔ All devices must be in the same network segment
This ensures accurate device discovery.
2. Install the Software
- Download the installer
- Double-click to launch
- Follow the steps: Next → Install → Finish
- A shortcut will be created on your desktop
Installation takes less than 5 seconds.
3. Search for Devices
- Open the IP Search Tool
- Click Search
All connected Tenveo devices will be displayed in a list with:
- IP Address
- MAC Address
- Subnet Mask
- Gateway
This makes it easy to identify and manage your devices.
4. Modify the Device IP Address
- Check your computer’s IP in Network Settings
- Ensure your camera uses the same subnet (Example: PC IP: 192.168.0.30 Camera IP can be: 192.168.0.50)
- Select the device → click Modify
- Enter the new IP and gateway → click Confirm
The device will reboot and apply the new IP automatically.
5. Access the Device Web Interface
- Select your device
- Click Access Web
- Your browser will open the device login page
- Enter your username and password
From here, you can configure:
- Live video preview
- Exposure, focus, image settings
- Presets and PTZ control
- Network & streaming settings
Frequently Asked Questions (FAQ)
1. Why can’t the tool find my device?
- Ensure camera and PC are on the same switch
- Ensure they share the same subnet
- Confirm that firewall settings are not blocking UDP broadcast
2. Do I need special software drivers?
No. The IP Search Tool runs without additional drivers.
3. Can I use it on macOS?
Not yet — currently Windows only.
4. What browsers are supported?
Chrome, Edge, Firefox, and Safari.
Conclusion
The Tenveo IP Search Tool is one of the most efficient ways to manage and configure Tenveo PTZ cameras and keyboard controllers. With the latest V0.0.8 updates and expanded device support, installation and setup are now faster and more reliable than ever.
For more downloads, product updates, and user guides, visit:
👉 https://www.tenveo.com
For a complete step-by-step demonstration, you can also watch our YouTube tutorial:
👉 https://www.youtube.com/watch?v=17yEQNddNBE
